Why Am I Getting the Newsletter Twice?

On Fridays I re-send the newsletter to those who haven’t opened the original sent on Tuesday. It generally has a slightly altered subject line beginning with “You may have missed” or something similar. Why? Email delivery is tricky business. As we’ve all experienced email doesn’t always end up in our inbox, perhaps being diverted to … Read more

What is “clicks.aweber.com”?

Unfortunately some security services and/or malware will block clicks.aweber.com, which is safe, and used by my newsletter to help me understand what people are looking at.

Why is my email at the bottom of every newsletter?

I’m concerned about the length of time my name has been posted at the bottom of your newsletter page. I would like you to delete it, if at all possible. Does it only show up on my machine? Or is out everywhere? I have never seen new subscribers listed there, so it just seems…unusual.

It's not at all what you think.

At the bottom of every newsletter is some administrative information.

More to the point, your information appears only in your copy of the newsletter.

Read moreWhy is my email at the bottom of every newsletter?

2012 Newsletter Changes

I want to thank everyone who provided feedback for the survey that I ran last month regarding newsletter frequency. The overwhelming winner was "do whatever you want", which I truly appreciate.

Taking your feedback and factoring in my own goals for the new year (more answers for you, less work for me :-)) I've decided to tweak a couple of things about the weekly newsletter.

Read more2012 Newsletter Changes

Leo's Answers #253 – October 19, 2010

[raw] A Weekly Newsletter From Ask Leo! Leo Notenboom Hello! Do you have a tech question? Ask it here. Newsletter questions? Check the newsletter administration page. You can also unsubscribe using the link at the bottom of this email. *** New Articles Do all these software updates take up more and more disk space? There … Read more

Leo's Answers #252 – October 12, 2010

[raw] A Weekly Newsletter From Ask Leo! Leo Notenboom Hello! Do you have a tech question? Ask it here. Newsletter questions? Check the newsletter administration page. You can also unsubscribe using the link at the bottom of this email. *** New Articles How do I convert an audio file to a midi file? I would … Read more

Leo's Answers #251 – October 5, 2010

[raw] A Weekly Newsletter From Ask Leo! Leo Notenboom Hello! Do you have a tech question? Ask it here. Newsletter questions? Check the newsletter administration page. You can also unsubscribe using the link at the bottom of this email. *** New Articles How do I get PDF files to open inside my browser? Or not? … Read more

Leo's Answers #250 – September 28, 2010

[raw] A Weekly Newsletter From Ask Leo! Leo Notenboom Hello! Do you have a tech question? Ask it here. Newsletter questions? Check the newsletter administration page. You can also unsubscribe using the link at the bottom of this email. *** New Articles Why is my PDF so large compared to the original? I publish a … Read more

Leo's Answers #248 – September 14, 2010

[raw] A Weekly Newsletter From Ask Leo! Leo Notenboom Hello! Do you have a tech question? Ask it here. Newsletter questions? Check the newsletter administration page. You can also unsubscribe using the link at the bottom of this email. *** New Articles How do I access the Policy Editor in Windows 7 Home editions? In … Read more

Leo's Answers #247 – September 7, 2010

[raw] A Weekly Newsletter From Ask Leo! Leo Notenboom Hello! Do you have a tech question? Ask it here. Newsletter questions? Check the newsletter administration page. You can also unsubscribe using the link at the bottom of this email. *** New Articles Why does my computer crash at random times? I have a dual core … Read more

Leo's Answers #246 – August 31, 2010

[raw] A Weekly Newsletter From Ask Leo! Leo Notenboom Hello! Do you have a tech question? Ask it here. Newsletter questions? Check the newsletter administration page. You can also unsubscribe using the link at the bottom of this email. *** New Articles How do I safely use a free email account? My hotmail account was … Read more

Leo's Answers #245 – August 24, 2010

[raw] A Weekly Newsletter From Ask Leo! Leo Notenboom Hello! Do you have a tech question? Ask it here. Newsletter questions? Check the newsletter administration page. You can also unsubscribe using the link at the bottom of this email. *** New Articles Can I have more than one email account with the same ID? Is … Read more

Leo's Answers #244 – August 17, 2010

[raw] A Weekly Newsletter From Ask Leo! Leo Notenboom Hello! Do you have a tech question? Ask it here. Newsletter questions? Check the newsletter administration page. You can also unsubscribe using the link at the bottom of this email. *** New Articles How do I know that this web address is safe? Security when clicking … Read more

Leo's Answers #243 – August 10, 2010

[raw] A Weekly Newsletter From Ask Leo! Leo Notenboom Hello! Do you have a tech question? Ask it here. Newsletter questions? Check the newsletter administration page. You can also unsubscribe using the link at the bottom of this email. *** New Articles Should I Leave Windows 98 behind? I am having problems finding an antivirus … Read more

Leo's Answers #242 – August 3, 2010

[raw] A Weekly Newsletter From Ask Leo! Leo Notenboom Hello! Do you have a tech question? Ask it here. Newsletter questions? Check the newsletter administration page. You can also unsubscribe using the link at the bottom of this email. *** New Articles How do I report a bug in Windows? In Windows 7 Ultimate x64, … Read more

Leo's Answers #241 – July 27, 2010

[raw] A Weekly Newsletter From Ask Leo! Leo Notenboom Hello! Do you have a tech question? Ask it here. Newsletter questions? Check the newsletter administration page. You can also unsubscribe using the link at the bottom of this email. *** New Articles How long should a hard drive last? This article’s not borne out of … Read more

Leo's Answers #240 – July 20, 2010

[raw] A Weekly Newsletter From Ask Leo! Leo Notenboom Hello! Do you have a tech question? Ask it here. Newsletter questions? Check the newsletter administration page. You can also unsubscribe using the link at the bottom of this email. *** New Articles How do I automatically forward my Windows Live Hotmail mail? I’m changing email … Read more

Leo's Answers #239 – July 13, 2010

[raw] A Weekly Newsletter From Ask Leo! Leo Notenboom Hello! Do you have a tech question? Ask it here. Newsletter questions? Check the newsletter administration page. You can also unsubscribe using the link at the bottom of this email. *** New Articles Why are reboots required on some system updates? Why is a system restart … Read more

Leo's Answers #238 – July 6, 2010

[raw] A Weekly Newsletter From Ask Leo! Leo Notenboom Hello! Don’t hit reply! Do you have a question for me? Head instead for the Ask Leo! home page and search the site first (around half the questions people ask are already answered there). You can also browse the archives, past newsletters and more. If none … Read more

Leo's Answers #237 – June 29, 2010

[raw] A Weekly Newsletter From Ask Leo! Leo Notenboom Hello! Don’t hit reply! Do you have a question for me? Head instead for the Ask Leo! home page and search the site first (around half the questions people ask are already answered there). You can also browse the archives, past newsletters and more. If none … Read more

Leo's Answers #236 – June 22, 2010

[raw] A Weekly Newsletter From Ask Leo! Leo Notenboom Hello! Don’t hit reply! Do you have a question for me? Head instead for the Ask Leo! home page and search the site first (around half the questions people ask are already answered there). You can also browse the archives, past newsletters and more. If none … Read more

Leo's Answers #235 – June 15, 2010

[raw] A Weekly Newsletter From Ask Leo! Leo Notenboom Hello! Do you have a question for me? Don’t hit reply! Head instead for the Ask Leo! home page and search the site first – seriously, around half the questions people ask are already answered there. You can also browse the archives, past newsletters and more. … Read more

Leo's Answers #234 – June 8, 2010

[raw] A Weekly Newsletter From Ask Leo! Leo Notenboom Hello! Do you have a question for me? Don’t hit reply! Head instead for the Ask Leo! home page and search the site first – seriously, around half the questions people ask are already answered there. You can also browse the archives, past newsletters and more. … Read more

Leo's Answers #233 – June 1, 2010

[raw] A Weekly Newsletter From Ask Leo! Leo Notenboom Hello! Do you have a question for me? Don’t hit reply! Head instead for the Ask Leo! home page and search the site first – seriously, around half the questions people ask are already answered there. You can also browse the archives, past newsletters and more. … Read more

Leo's Answers #232 – May 25, 2010

[raw] A Weekly Newsletter From Ask Leo! Leo Notenboom Hello! Do you have a question for me? Don’t hit reply! Head instead for the Ask Leo! home page and search the site first – seriously, around half the questions people ask are already answered there. You can also browse the archives, past newsletters and more. … Read more

Leo's Answers #231 – May 18, 2010

[raw] A Weekly Newsletter From Ask Leo! Leo Notenboom Hello! Do you have a question for me? Don’t hit reply! Head instead for the Ask Leo! home page and search the site first – seriously, around half the questions people ask are already answered there. You can also browse the archives, past newsletters and more. … Read more

Leo's Answers #230 – May 11, 2010

[raw] A Weekly Newsletter From Ask Leo! Leo Notenboom Hello! Do you have a question for me? Don’t hit reply! Head instead for the Ask Leo! home page and search the site first – seriously, around half the questions people ask are already answered there. You can also browse the archives, past newsletters and more. … Read more

Leo's Answers #229 – May 4, 2010

[raw] A Weekly Newsletter From Ask Leo! Leo Notenboom Hello! Do you have a question for me? Don’t hit reply! Head instead for the Ask Leo! home page and search the site first – seriously, around half the questions people ask are already answered there. You can also browse the archives, past newsletters and more. … Read more

Leo's Answers #227 – April 20, 2010

[raw] A Weekly Newsletter From Ask Leo! Leo Notenboom Hello! Do you have a question for me? Don’t hit reply! Head instead for the Ask Leo! home page and search the site first – seriously, around half the questions people ask are already answered there. You can also browse the archives, past newsletters and more. … Read more

Leo's Answers #226 – April 13, 2010

[raw] A Weekly Newsletter From Ask Leo! Leo Notenboom Hello! Do you have a question for me? Don’t hit reply! Head instead for the Ask Leo! home page and search the site first – seriously, around half the questions people ask are already answered there. You can also browse the archives, past newsletters and more. … Read more

Leo's Answers #225 – April 6, 2010

[raw] A Weekly Newsletter From Ask Leo! Leo Notenboom Hello! Do you have a question for me? Don’t hit reply! Head instead for the Ask Leo! home page and search the site first – seriously, around half the questions people ask are already answered there. You can also browse the archives, past newsletters and more. … Read more

Leo's Answers #224 – March 30, 2010

[raw] A Weekly Newsletter From Ask Leo! Leo Notenboom Hello! Do you have a question for me? Don’t hit reply! Head instead for the Ask Leo! home page and search the site first – seriously, around half the questions people ask are already answered there. You can also browse the archives, past newsletters and more. … Read more

Leo's Answers #223 – March 23, 2010

[raw] A Weekly Newsletter From Ask Leo! Leo Notenboom Hello! Do you have a question for me? Don’t hit reply! Head instead for the Ask Leo! home page and search the site first – seriously, around half the questions people ask are already answered there. You can also browse the archives, past newsletters and more. … Read more

Leo's Answers #222 – March 16, 2010

[raw] A Weekly Newsletter From Ask Leo! Leo Notenboom Hello! Do you have a question for me? Don’t hit reply! Head instead for the Ask Leo! home page and search the site first – seriously, around half the questions people ask are already answered there. You can also browse the archives, past newsletters and more. … Read more

Leo's Answers #221 – March 9, 2010

[raw] A Weekly Newsletter From Ask Leo! Leo Notenboom Hello! Do you have a question for me? Don’t hit reply! Head instead for the Ask Leo! home page and search the site first – seriously, around half the questions people ask are already answered there. You can also browse the archives, past newsletters and more. … Read more

Leo's Answers #211 – December 29, 2009

< ![CDATA[

A Weekly Newsletter From
Ask Leo!
Leo Notenboom

Hello!

Do you have a question for me? Don't hit reply! Head instead for the Ask Leo! home page and search the site first - seriously, around half the questions people ask are already answered there. You can also browse the archives, past newsletters and more. If you still can't find the answer you're looking for then by all means ask your question here (it's the fastest way).

Newsletter questions? Check the newsletter administration page. You can also unsubscribe using the link at the bottom of this email.

*** New Articles

Do I need a firewall, and if so, what kind?

I keep hearing about "firewalls" for my computer and that there are different types. Do I need one? If I do, what kind of firewall do I need?

*

The very short, very easy answer is: hell yes! Absolutely, positively you need a firewall.

With all that happens on the internet these days it's simply too risky to let your computer sit "naked" on the internet unless you really know what you're doing.

The real question is then: what do you need?

Heck, it's even possible you already are behind a firewall and don't need anything more.

Continue reading: Do I need a firewall, and if so, what kind?
http://ask-leo.com/C1911

* * *

Why, or how, do files become corrupt?

How are files "corrupted" and why do they go "missing"? I had this happen recently and was told that it was not a virus that caused it: that it "Just happens". Whatever! Windows had to be re-loaded.

*

Yes, it does "just happen".

That should make you a little nervous, and perhaps motivate you to invest in that backup strategy you've been putting off. Smile

The fact is, things occasionally break, and when they break the failure can be catastrophic - as in suddenly your machine won't turn on - or much more subtle, not showing up for weeks or months or sometimes never.

Continue reading: Why, or how, do files become corrupt?
http://ask-leo.com/C3962

* * *

Is it safe to let my browser remember passwords?

If I consider my computer to be physically secure, am I reasonably safe letting Firefox remember my passwords (without using a master password), or am I being incredibly stupid to do that? What if I do use a master password?

*

I certainly wouldn't say incredibly stupid at all. But it's definitely an additional risk, and one that needs to be understood.

But you're correct in considering physical security first. The problem is that people often assume they have more physical security than they actually do.

And master passwords? Well, they're nice, but they too have their limitations.

Continue reading: Is it safe to let my browser remember passwords?
http://ask-leo.com/C3961

* * *

How do I know what programs are safe to uninstall?

I use Windows XP and am wanting to rid my computer of programs that I never use or rarely use. I know about using the removal function in the control panel. My question has to do with "How do I know that it's okay to remove these program?"

For example, I have a program that's called "Java2 Runtime Environment SE v1.4.2_03" This program takes up 135.00MB and it's used "Rarely." I have several programs like this that are used "Rarely." It is okay to remove them?

*

It's my experience that "rarely" is rarely accurate. I have no idea how that moniker is created, but for the most part my sense is - it ain't right. I just checked, and a program that I use quite literally every day (the HTML editor in which I write these articles) is listed as being used "rarely", and last used about 5 months ago.

That's so wrong as to completely remove any trust I have in any of the other tags of "rarely" in the Add/Remove entries.

Unfortunately that kind of limits the information we have at hand in order to make our decisions.

Continue reading: How do I know what programs are safe to uninstall?
http://ask-leo.com/C3960

* * *

2009 Most Popular Questions

It's interesting to watch for what changes in popularity from year to year, and also what's new.

In 2009 we saw a couple of new Top 10 entries and of course some old standby's continue to make a strong showing. I think there are some interesting observations to be made about the industry based on what kinds of questions people ask most often.

Continue reading: 2009 Most Popular Questions
http://ask-leo.com/C3959

* * *

How can I know that email's I sent were received and opened?

In my business, it is critical I know that emails I have sent were received & opened. The emails are time sensitive and contain deadline dates for the information requested.

I have searched & asked questions... but all that has been futile.

I am certain I am not the only person unable to find an answer to this problem.

*

That's because there is no answer to this problem.

And you're quite right, you're not the only person wishing otherwise.

But wishing - or even the statements of some companies that claim to be able to do it - doesn't make it so.

I'll explain why.

Continue reading: How can I know that email's I sent were received and opened?
http://ask-leo.com/C3958

*** Our Sponsor

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An incredibly entertaining collection of interest to just about any geek.

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*** Comments

A sampling of some of the comments that have been posted recently on Ask Leo!

* * *

How long does Hotmail keep email?

Carl G. writes:

Can we PLEASE stop seeing Hotmail questions (pretty please!!!)? If people can't figure out WHAT Hotmail is all about by now, is there ANY help for them? Hotmail is a free (you get what you pay for) front for Microsoft to sell ad space - that's all. ;)

Sorry, but it's unlikely that Hotmail questions will stop. There are real people with real problems that need help. That's what I'm all about. I agree that they're often using Hotmail improperly and should be doing something different, but the fact is a large number of questions I get are all Hotmail related. I'd be doing a lot of people a huge disservice if I ignored the tide. I do try to expand the Hotmail questions in to more general purpose questions (i.e. the lessons, including this article's, often apply to "all free email accounts").

-Leo

*

Can someone I'm IM'ing with see my machine or hard disk?

Gabe writes:

An important side note...I fell for this one...it's quite possible to be spammed through IM's...please read on.

I'm an IT guy and my friend is also an IT guy. While chatting about something technical in Google Talk, we were sending each other links. We also routinely make fun of very bad English (aka "Engrish"). This particular day, in the midst of our tech chat, I get a message through Google Talk from him, it's written in very bad "Engrish" and it has a link. Thinking my friend is just being goofy, I clicked the link and it took me to a very strange web page. I looked around on that page and then replied in Google Talk to my friend, "What is this?" At that point, he was completely confused how that message was sent to me because he DID NOT SEND IT. This is a close friend and I trust he was just as confused as I was. Our conversation was somehow hijacked and this simple spam message and link were inserted into it. I got off lucky because it did not ask me to "log in". If it had been a Google-style login, I very possibly would have tried logging in because again, it was a perceived good link from a trusted friend. He and I both reported this too Google on a message board along with many others...so apparently I'm not the only victim of this sort of thing.

Scary. Every link in IM needs to be viewed with skepticism.

-Leo

*

Dell - PC Desktops, Laptops and Accessories

PJ Salvatore writes:

A couple years ago I purchased our 7th Dell. All 7 are still in service and I can even say going strong. My son's laptop for college was our first in 1999. Like any technology of that age it has outlived its usefulness... OUTLIVED being the operative word!! It is still running and still in use, though we've since gifted our son a new one. My desktop is going on 8 years old, has been expanded to capacity, (fortunately external hard drives make expansion of storage limitless) this one has taken 7 years of nearly constant use. I won't bore you with more details, but all of our computers, except one Vista-encumbered desktop that we call our evil step-child, have been a delight to own (the computer actually behaves quite nicely, Vista seems to be a bit ADHD). As for service, we couldn't have asked for better! In the middle of a major project, tech support even saved my bacon by walking me through the recovery of files in safe mode, for THREE HOURS!. (the wireless mouse, not the computer, proved to be the issue in that case) We've gotten a wonky laptop replaced when the warranty clearly stated that they would only repair. And a monitor that was months out of warranty was replaced as well with no argument. I have of course heard all the horror stories but you couldn't prove them by me.

*** Leo Recommends

Webopedia
Internet and Technology dictionary and search engine

Ever come across an internet or computer related term or acronym that made absolutely NO sense? And yet the writer, perhaps even me, uses it as if everyone on the planet should know what it means?

Webopedia is the site for you. "The only online dictionary and search engine you need for computer and Internet technology definitions."

Continue reading...

Webopedia - Internet and Technology dictionary and search engine
http://ask-leo.com/C3648

*

Each week I recommend a specific product or resource that I've found valuable and that I think you may as well. What does my recommendation mean?

*** Popular Articles

We should all run fully protected on the internet, right? I mean, anti-virus, anti-spyware, firewalls and who knows what else are all pretty important. Right? What, then, about those brave folks who are:

Running Without a Net

Every so often I hear of people who run Windows without anti-virus or anti-spyware software. A good friend of mine runs this way, and the other day I happened to hear that a couple of high profile tech industry folks do the same.

Now, while it might be OK for them, I'm concerned that it sets a misleading example, and might cause others to think that they can get away with doing the same.

Here's the deal.

Continue reading...
Running Without a Net
http://ask-leo.com/C2885

*** Thoughts and Comments

I hope you're all having a great holiday season! It's been the usual alternating states of relaxation and frenzy out here at Ask Leo! world headquarters.

It's hard to believe we're wrapping up another year too! This is the last newsletter of 2009. I remember as a child thinking how cool it'd be in the year 2000, and here we are 10 years past! Time flies - whether or not you're having fun.

It's also hard for me to believe that we're approaching 100,000 subscribers to this newsletter. I'm at once surprised, awed and humbled that I get to share a small place in your inbox every week. It's something I try not to take for granted. I want you all to know how very grateful I am for you, your attention, your feedback and your subscription. I hope I can continue to live up to your expectations and provide something useful every week.

Here's to a happy, healthy, peaceful and prosperous 2010!

Leo
Leo A. Notenboom

*** Administration

Need more help with or have questions about the newsletter? Check out the newsletter administration page.

Newsletter contents Copyright © 2009,
Leo A. Notenboom & Puget Sound Software, LLC.

]]>

Read moreLeo's Answers #211 – December 29, 2009

Leo's Answers #209 – December 15, 2009

[raw] A Weekly Newsletter From Ask Leo! Leo Notenboom Hello! Do you have a question for me? Don’t hit reply! Head instead for the Ask Leo! home page and search the site first – seriously, around half the questions people ask are already answered there. You can also browse the archives, past newsletters and more. … Read more

Leo's Answers #208 – December 8, 2009

[raw] A Weekly Newsletter From Ask Leo! Leo Notenboom Hello! Do you have a question for me? Don’t hit reply! Head instead for the Ask Leo! home page and search the site first – seriously, around half the questions people ask are already answered there. You can also browse the archives, past newsletters and more. … Read more

Leo's Answers #206 – November 24, 2009

[raw] A Weekly Newsletter From Ask Leo! Leo Notenboom Hello! Do you have a question for me? Don’t hit reply! Head instead for the Ask Leo! home page and search the site first – seriously, around half the questions people ask are already answered there. You can also browse the archives, past newsletters and more. … Read more

Leo's Answers #205 – November 17, 2009

[raw] A Weekly Newsletter From Ask Leo! Leo Notenboom Hello! Do you have a question for me? Don’t hit reply! Head instead for the Ask Leo! home page and search the site first – seriously, around half the questions people ask are already answered there. You can also browse the archives, past newsletters and more. … Read more

Leo's Answers #204 – November 10, 2009

[raw] A Weekly Newsletter From Ask Leo! Leo Notenboom Hello! Do you have a question for me? Don’t hit reply! Head instead for the Ask Leo! home page and search the site first – seriously, around half the questions people ask are already answered there. You can also browse the archives, past newsletters and more. … Read more

Leo's Answers #203 – November 3, 2009

[raw] A Weekly Newsletter From Ask Leo! Leo Notenboom Hello! Do you have a question for me? Don’t hit reply! Head instead for the Ask Leo! home page and search the site first – seriously, around half the questions people ask are already answered there. You can also browse the archives, past newsletters and more. … Read more

Leo's Answers #202 – October 27, 2009

[raw] A Weekly Newsletter From Ask Leo! Leo Notenboom Hello! Do you have a question for me? Don’t hit reply! Head instead for the Ask Leo! home page and search the site first – seriously, around half the questions people ask are already answered there. You can also browse the archives, past newsletters and more. … Read more

Does your newsletter have a virus?

What do you make out of this ? I get it every time you send me a newsletter.

“The MessageLabs Email Security System discovered a possible virus or unauthorised code (such as a Trojan) in an email sent to you. The email has now been quarantined and was not delivered.”

What we have here is what's called a "false positive" - your security software claiming that something it potentially malicious when it isn't.

We'll look at how this can happen, and possible steps you can take to avoid the issue.

Read moreDoes your newsletter have a virus?

Leo's Answers #201 – October 20, 2009

[raw] A Weekly Newsletter From Ask Leo! Leo Notenboom Hello! Do you have a question for me? Don’t hit reply! Head instead for the Ask Leo! home page and search the site first – seriously, around half the questions people ask are already answered there. You can also browse the archives, past newsletters and more. … Read more

Leo's Answers #200 – October 13, 2009

[raw] A Weekly Newsletter From Ask Leo! Leo Notenboom Hello! Do you have a question for me? Don’t hit reply! Head instead for the Ask Leo! home page and search the site first – seriously, around half the questions people ask are already answered there. You can also browse the archives, past newsletters and more. … Read more

Leo's Answers #199 – October 6, 2009

[raw] A Weekly Newsletter From Ask Leo! Leo Notenboom Hello {!name_fix}! Do you have a question for me? Don’t hit reply! Head instead for the Ask Leo! home page and search the site first – seriously, around half the questions people ask are already answered there. You can also browse the archives, past newsletters and … Read more

Leo's Answers #198 – September 29, 2009

[raw] A Weekly Newsletter From Ask Leo! Leo Notenboom Hello! Do you have a question for me? Don’t hit reply! Head instead for the Ask Leo! home page and search the site first – seriously, around half the questions people ask are already answered there. You can also browse the archives, past newsletters and more. … Read more

Leo's Answers #197 – September 22, 2009

[raw] A Weekly Newsletter From Ask Leo! Leo Notenboom Hello! Do you have a question for me? Don’t hit reply! Head instead for the Ask Leo! home page and search the site first – seriously, around half the questions people ask are already answered there. You can also browse the archives, past newsletters and more. … Read more

Leo's Answers #196 – September 15, 2009

[raw] A Weekly Newsletter From Ask Leo! Leo Notenboom Hello! Do you have a question for me? Don’t hit reply! Head instead for the Ask Leo! home page and search the site first – seriously, around half the questions people ask are already answered there. You can also browse the archives, past newsletters and more. … Read more

Leo's Answers #195 – September 8, 2009

[raw] A Weekly Newsletter From Ask Leo! Leo Notenboom Hello! Do you have a question for Ask Leo!? Don’t hit reply! Head for the Ask Leo! home page and start by searching the site – around half the questions people ask are already answered there. Browse the archive, past newsletters and more. Still can’t find … Read more

Leo's Answers #194 – September 1, 2009

[raw] A Weekly Newsletter From Ask Leo! Leo Notenboom Hello! Do you have a question for Ask Leo!? Don’t hit reply! Head for the Ask Leo! home page and start by searching the site – around half the questions people ask are already answered there. Browse the archive, past newsletters and more. Still can’t find … Read more

Leo's Answers #193 – August 25, 2009

[raw] A Weekly Newsletter From Ask Leo! Leo Notenboom Hello! Do you have a question for Ask Leo!? Don’t hit reply! Head for the Ask Leo! home page and start by searching the site – around half the questions people ask are already answered there. Browse the archive, past newsletters and more. Still can’t find … Read more

Leo's Answers #192 – August 18, 2009

[raw] A Weekly Newsletter From Ask Leo! Leo Notenboom Hello! Do you have a question for Ask Leo!? Don’t hit reply! Head for the Ask Leo! home page and start by searching the site – around half the questions people ask are already answered there. Browse the archive, past newsletters and more. Still can’t find … Read more

Leo's Answers #191 – August 11, 2009

[raw] A Weekly Newsletter From Ask Leo! Leo Notenboom Hello! Do you have a question for Ask Leo!? Don’t hit reply! Head for the Ask Leo! home page and start by searching the site – around half the questions people ask are already answered there. Browse the archive, past newsletters and more. Still can’t find … Read more

Leo's Answers #190 – August 4, 2009

[raw] A Weekly Newsletter From Ask Leo! Leo Notenboom Hello! Do you have a question for Ask Leo!? Don’t hit reply! Head for the Ask Leo! home page and start by searching the site – around half the questions people ask are already answered there. Browse the archive, past newsletters and more. Still can’t find … Read more

Leo's Answers #189 – July 28, 2009

[raw] A Weekly Newsletter From Ask Leo! Leo Notenboom Hello! Do you have a question for Ask Leo!? Don’t hit reply! Head for the Ask Leo! home page and start by searching the site – around half the questions people ask are already answered there. Browse the archive, past newsletters and more. Still can’t find … Read more

Leo's Answers #188 – July 21, 2009

[raw] A Weekly Newsletter From Ask Leo! Leo Notenboom Hello! Do you have a question for Ask Leo!? Don’t hit reply! Head for the Ask Leo! home page and start by searching the site – around half the questions people ask are already answered there. Browse the archive, past newsletters and more. Still can’t find … Read more

Leo's Answers #48 – October 20, 2006

[raw] Leo’s Answers A Weekly Newsletter From Ask Leo! Leo Notenboom Hello {!name_fix}! (You subscribed to this newsletter from this email address: {!email}, which you then separately confirmed. If you don’t want this weekly newsletter any more, please follow the instructions to unsubscribe at the end of this and every issue.) *** Contents New Articles … Read more

Leo's Answers #15 – March 3, 2006

[raw] Leo’s Answers A Weekly Newsletter From Ask Leo! Leo Notenboom Hello! (You’re receiving this newsletter because you subscribed, and then confirmed your subscription. Simple instructions for unsubscribing are at the end of every newsletter.) *** Contents New Articles of Note on Ask Leo! Popular Articles from the Archives. Thoughts and Comments Newsletter Administration *** … Read more

Why am I getting certificate errors when I click on links in your newsletter?

In November of 2014 Ask Leo! made the move to SSL. That means that all connections to web pages on the askleo.com domain, including the on-line archive of the newsletter, as well as the articles the newsletter links to, begin with “https”. This does two things:

  • It confirms that you are indeed connected to Ask Leo!, and not an imposter.
  • It encrypts the transfer of data between your computer and the Ask Leo! family of web sites.

Unfortunately it also has an additional side effect:

  • It causes errors in some older browsers and mail programs.

Read moreWhy am I getting certificate errors when I click on links in your newsletter?

Why do I keep getting a newsletter subscribe pop-up on your site?

I am already a subscribed to your newsletter, but I keep getting a pop-up asking me to subscribe. This ‘nagging’ action is a fairly recent problem. This is beginning to annoy me and I would appreciate knowing how to stop this from occurring.

First, thanks for subscribing, I appreciate it.

Second, I’m sorry that my site is annoying you. It’s not supposed to.

The problem is cookies.

Read moreWhy do I keep getting a newsletter subscribe pop-up on your site?