The Ask Leo! Newsletter
Why can't I send mail from my hotel room?
I checked in to my hotel which provides free high speed internet. All was well and good, except that after a while, I could no longer send email. I could receive all I wanted, but all of my attempts to send failed. And the weird thing is that the next morning, sending mail worked ... again, for a while. What's going on?
I've run into this as well. It's very strange and even frustrating, but once I understood it, it began to make sense.
And understanding it also allowed me to work around it.
But it's the kind of thing that I wouldn't expect the front desk to be able to help with at all. You and I? We're kind of on our own.
The root cause of all this?
Continue reading: Why can't I
send mail from my hotel room?
* * *
Answercast #80 - Fast balloon messages, sorting files, IE crashing, automatic compression, secure email and more...
Wish you had more time to read those popup balloon messages or that you could get your files sorted in the right order? Wonder about security in online email or getting a BluRay drive for your computer? Does your new computer seem slower than it should be, or IE keep crashing? All that and more in this Answercast from Ask Leo!
Answercast #80 - Fast balloon messages, sorting files, IE crashing, automatic
compression, secure email and more...
Why is my new computer's internet access slower than that of my old
A new computer's internet access can be slowed down by the internet connection itself or by trying to run too much software. There are a few places to look.
Continue reading: Why is my new computer's internet access slower than that of my old computer?
Why are all my files automatically being compressed?
Automatically compressed files may or may not slow down a computer. It depends on the speed of the disk and processor.
Continue reading: Why are all my files automatically being compressed?
How do I make pop-up tooltip balloons stay up longer so I can read
Pop-up tooltip balloons can sometimes disappear before you have a chance to read them. There are a few ways to capture them before they go away and no need to stress over it.
Continue reading: How do I make pop-up tooltip balloons stay up longer so I can read them?
Is there a difference between a USB Flash Drive and USB External
USB Flash Drives and USB External Hard Disks can be used on your computer in much the same way. There may be a few formatting requirements.
Continue reading: Is there a difference between a USB Flash Drive and USB External Hard Disk?
How do I get Windows Explorer to sort in the correct
Windows Explorer sort order can be set by clicking on the column headers. It works the same in application's Open and Save dialog boxes.
Continue reading: How do I get Windows Explorer to sort in the correct order?
Does getting a BluRay drive for my computer require a hardware
A new BluRay player should just work although hardware may need to be upgraded depending on video and CPU requirements.
Continue reading: Does getting a BluRay drive for my computer require a hardware upgrade?
Can I upgrade my motherboard and CPU and have Windows just
Upgrading a motherboard and CPU can be tricky if you need to preserve data and settings. I have one possible suggestion for a work-around.
Continue reading: Can I upgrade my motherboard and CPU and have Windows just reconfigure itself?
Is there a way to test a machine that won't boot to see if the BIOS
is the problem?
Testing for a BIOS problem is probably not possible on a computer with a problem this severe. It may need professional diagnosis.
Continue reading: Is there a way to test a machine that won't boot to see if the BIOS is the problem?
Why does Internet Explorer keep stopping and
Internet Explorer restarting over and over could be caused by a number of things from add-ons to hardware acceleration.
Continue reading: Why does Internet Explorer keep stopping and restarting?
Is web-based email more secure than using a PC email
Web-based email is probably not more secure than running a PC-based program... but as always, backing up is!
Continue reading: Is web-based email more secure than using a PC email program?
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*** Last Issue's Articles
- Ask Leo! #416 - Encrypting a file, USB 3, large files on the desktop, blurry pictures and more...
- How do I correct "An object could not be found" when closing a folder in Outlook?
- Can I create a backup image of Linux using Macrium or Acronis?
- How do I backup a website?
- Where can I best register an anonymous domain?
- Why are there so many odd certificates listed in my browser?
- My touchpad stopped supporting multi-touch features. How do I re-enable them?
- Why are pictures I email arriving blurrier than what I sent?
- Are there problems if you put too many large files on your desktop?
- Can I use a USB 3 drive on a computer that supports only USB 2?
- How do I encrypt a file?
- What's a good inexpensive VoIP solution for people in the US to call me overseas?
- Answercast #79 - USB 2 or 3, touchpad features, cluttered desktops, backing up Linux, website questions and more...
I would never disable real-time scanning. The web can be a dangerous place, even for experienced surfers.
How many legitimate sites are compromised on a daily basis? Plenty. One day you visit your favorite tech site, political site, recipe site etc not knowing its security has been compromised and boom!
You don't have to travel to so-called "shady" sites to get infected.
Marilyn S writes:
I am in my mid 70's and a self taught PC user since my first PC purchase in 1999. One has to NOT be afraid of the machine. Explore, but carefully. I go most everywhere in my computer, except the registry. Unless I know exactly what to do in there, I stay out. Although I still have many questions, I know where to find answers and am not fearful of "going hunting." Age is not what keeps people from learning more on their machine. Fear of the unknown and even distrust, apply.
I'm in the boat with Leo. I'm one of the least likely to invite malware into my machine, very experienced, and smart enough to know what to click and what not to click.
However, we all slip up every once in a while. A few months back I got an email and without thinking, I just clicked on the link. Thankfully, Thunderbird popped up a warning. I then smacked my head for being so stupid as forgetting to check what the link was actually going to do. We all slip up now and then.
The only time I've run without real-time scanning was many years ago on a slow computer that only had dial-up internet. Everything took forever to do, so the only thing I ever did on the internet was email. I couldn't even follow links that were in email and if the email had an attachment, it had better be from someone I know and trust or else that attachment just never got downloaded (took too long).
Those days are long gone. Run with real-time scanning.
Jabba the Cat writes:
"Most of the viruses on the Internet are put there by the very people who sell virus programs and Internet security."
A comment based in true ignorance...
Unfortunately many, many people believe this fallacy.
*** Leo Recommends
Google Mail - Free Email that works and leaves you in control
Mozilla's Thunderbird is my choice for email. I use it all day every day, and I can heartily recommend it as an often more powerful and capable replacement for mail programs like Outlook Express, Windows Live Mail and many other desktop email applications.
The feature list is long, but I want to call out some of my favorite features and some of the things that personally draw me to Thunderbird and cause me to make it my recommendation for almost anyone using a desktop email program.
Google Mail - Free Email that works and leaves you in control
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