Ask Leo! #569 – Dealing with Change, Making a Change, Getting Help with Change, Changes and more Changes, and more…

Leo's Blog

Coping with Change

Continue Reading: Coping with Change


Should I convert to Linux?

I give up. Between Windows 8 and Windows 10 and Microsoft's privacy debacle, I'm done.

What do you think if I convert to Linux, or am I wasting my time? What applications and utilities are compatible, i.e. browsers, anti spyware, virus protection etc. How would you go about setting the computer up. I have moderate experience, utilizing forums and sites like yours when encountering major problems.

Linux is a great way to extend the life of older computers, simply because the resource requirements of many Linux distributions are so much less than those of Windows.

And, of late, I'm hearing from people who, like you, are frustrated with Microsoft and Windows and are hoping for alternatives.

Linux isn't for everyone, but it can be a solid alternative.

However, we need to set some expectations, and of course there are also a few "gotcha's" along the way.

Continue Reading: Should I convert to Linux?

More online technical support

There are hundreds, if not thousands, of technical support sites on the internet. If you search for various problem-related terms, you'll stumble across many of them. Some are good, some … not so much.

I recently asked my readers what technical support sites they use in addition to Ask Leo!

Since I regularly get many more questions than I can possibly answer, I thought I'd share the results.

Continue Reading: More online technical support

BoxCryptor, TrueCrypt, LastPass ... Oh My!

Continue Reading: BoxCryptor, TrueCrypt, LastPass ... Oh My!


Backing Up 101

Previous Issue

Glossary Term


A reboot is the process of shutting down all running software on a machine, including the operating system itself, and then immediately reloading as if the machine had just been powered on.

A reboot differs from actually powering down the machine and turning it back on only in that the power is never turned off. The software simply acts as if the computer was shutting down completely, and then immediately acts as if it had just been powered on.

Reboots are common debugging and system-stabilization techniques, as they force the entire system back to a known initial state. (A power-off shutdown also includes resetting the hardware to a known initial state as well.) More information: Why do so many tech support solutions start with "reboot" or "turn it off"?

Glossary Terms are featured selections from The Ask Leo! Glossary.
Have a term you'd like defined? Submit it here.

Featured Comments

You're never too old!

Anita Cooper writes:

Thank you Leo for the informative article and video which hit the nail on the head for me. I am 70 and have worked my way up being self taught with computers since Win 3. I had broken my leg whilst out walking my Cavalier King Charles Spaniels. Bored of daytime TV I decided to use my son's old computer he had left behind when he moved from the UK to the US. I help others to use computers and laptops, but I recently hit a block and thought to myself I am old now and cannot do this anymore. I recently bought a tablet and for the life of me cannot get my head round it..... Go figure.........thanks to your inspiring video you convinced me I am not too old to use it. Learning curve ahead and thanks for giving me the proverbial kick up the backside. Keep up the good work Leo and bless you.

Rosita writes:

Hi Leo,

I will be 85 in 10 days and my body might be old but my mind is still working just fine. I am just finishing 3 years of teaching Getting Started with Windows 8.1 and next month will start teaching Windows 10 at the local library. I am an active member of a computer users' group (, your comment

"The laptop on your desk, the desktop computer, whatever, it's a window into a larger world that I really, really want you all to be able to partake in. "

is a sentence I use in every class. Today's Internet brings the world into my home. I can do research, check the latest news, stay up to date with sports teams and I can also, thanks to YouTube, listen to music, watch uploaded concerts, and even chuckle at the "Who's on First" skit. Some of today's seniors need to shake of the fear of computers. The computer, like cars, is much more dependable and stable. My Windows 8 computer has not crashed since I bought it and even if it does, a good backup always sits on my shelf.

Again, thanks for emphasizing that your are never too old to learn if you keep your mind open.

Robert Esposito writes:

Hello Leo.

I'm with you, I am 83 years old and still think like I was 23, only the body got older. Still enjoy sports, playing golf working on my car and using the computer and smart phone. It is sad that other people who are of my age that I know are reluctant to learn how to use a computer. Your weekly news letter is my tech bible, keep up the good work,

Chuck Ulmann writes:

Boy, I must be the youngster in this list as I hit 68 day after tomorrow. My wife will be 70 next March and you have never seen anybody who can order orchids faster on line. Let's not even talk about eBay. My mother keeps her iPad going at 94 with Skype to my sister in Italy and keeping herself sharp playing bridge. She has picked up a few new tricks and now she really is the Bridge Shark!!

Ding Villanueva writes:

Hi Leo,

You are 101% correct in saying "you are as young as you feel" or something to that effect.

I"ve just turned 81 last September and really enjoyed the technology being offered by the


I do most of my communication and reaching out to all of my friends using my laptop. I may have

retired from my job but still active with new technology being offered on the web.

And oh! by the way, thanks for sharing your knowledge of computers. I have learned a lot

from your site and will never stop reading your article every day.

Keep up the good work.

Thanks again,

Ding from the Philippines

Robert writes:

Leo, WRT waiting for the 100 year old, my 100.5 year old uncle just started using a computer to do email and web browsing (well actually an iPad). Now he's doing Facetime with his grandkids. He is the most technically averse person I know. If he can do it, anyone can. They just have to try.

Leo's Books

Backing Up 101 Saved! - Backing Up with Macrium Reflect - 2nd Edition Saved! - Backing Up with Windows 7 Backup Saved! - Backing Up with Windows 8 Backup
Just Do This: Back Up! The Ask Leo! Guide to Internet Safety The Ask Leo! Guide to Routine Maintenance Maintaining Windows XP - A Practical Guide

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