A Weekly Newsletter From
Do you have a question for Ask Leo!? Don’t hit reply! Head for the Ask Leo! home page and start by searching the site – around half the questions people ask are already answered there. Browse the archive, past newsletters and more. Still can’t find it? Then by all means ask your question here.
*** New Articles
How do I stop my neighbor from using my IP address?
It all depends on how you think he got your IP address, and in fact whether it’s really yours at all.
There’s at least one common scenario where this does represent a true security risk, and we need to nail that down. But there are also scenarios where it’s not really an issue in your control.
Continue reading: How do I stop my neighbor from using my IP address?
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How do I move my emails from one provider to another?
This outlines one of the drawbacks of working with an web-based email service.
I’ll describe why, and what I recommend you do instead.
Continue reading: How do I move my emails from one provider to another?
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Does reporting spam help?
Yes and no.
I really with I could give you a definitive yes or no, but sadly the situation just isn’t that simple.
Let’s look at where spam originates, and what these services might, or might not be able to do about it.
Continue reading: Does reporting spam help?
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How do I remove a virus?
I’m revisiting this question because it’s another one that shows up every day. The scenarios may be different, but the problem is the same: someone’s machine has been infected with a virus or other form of malware, and they’re having trouble getting rid of it.
Often, as is the case above, with anti-malware software installed that “should” have taken care of it.
What to do, what to do…
Continue reading: How do I remove a virus?
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How do I keep my domain registration private?
You’re right to be concerned. Many people register their domains without realizing that the information they provide becomes public record.
Privacy services are one approach, though even when available they typically involve some extra cost. There are other approaches, often also involving extra cost, that offer a little more flexibility as well.
I’ll show you how I’ve handled the issue.
Continue reading: How do I keep my domain registration private?
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A sampling of some of the comments that have been posted recently on Ask Leo!
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Paul Higgins writes:
Personally, I’d forget all the advivce here and get a new friend/housemate. If he’s messing with your digital privacy, you can bet he won’t/hasn’t stopped there.
While I typically don’t do relationship advice (I’m a computer geek, after all), it’s hard to argue with your point.
Bao Huy writes:
Why don’t you to use Windows On-screen keyboard to enter your username and password? Keyloggers do not recognize these virtual keyboard signals as it do with physical keyboard’s.
Start MenuProgramsAccessoriesAccessibilityOn-Screen Keyboard
No. And I may need to write a full article on this. A keylogger can log much more than keys. It could, for example, take a screen shot each time you click the mouse. This would capture whatever you do with the on-screen keyboard as well. I’m not saying that all keyloggers do, but that they can, and relying on an on-screen keyboard my give you a false sense of security.
*** Leo Recommends
Instant messaging is a popular topic of Ask Leo! questions, second only to email related issues, I would guess. BigBlueBall is a resource for both the latest news and support for all popular IM clients and technologies.
From the site:
Each week I recommend a specific product or resource that I’ve found valuable and that I think you may as well. What does my recommendation mean?
*** Popular Articles
No. Just … no. (And yet, people keep asking.)
Would you please recover my password? My account has been hacked or I’ve forgotten it.
There is nothing I can do. I have no way to help you.
Here is what you can do…
*** Thoughts and Comments
I had an interesting observation from a reader this week that I thought I’d share:
These are good thoughts, to which I have two reactions:
I feel like I’m one step earlier in the process, just trying to get people to make any backup. So many folks do nothing, it’s frightening. No copies. No backups. No nothing. I figure if I can get them to do something – anything – I’ll have, in part, succeeded. I’m reluctant to confuse that point, or make it seem like any more work than it absolutely has to be, otherwise people never get around to it.
An additional layer of safety on top of that is just icing on the cake. But I gotta get them to have that cake first.
My second reaction is to be careful with the assumptions you’re making: hard disks do die, but then again DVDs and other media have failure modes and aging issues as well. Current thinking is that hard drives – loaded up and stored away – are among the most reliable approaches.
But ultimately, I’m with you. I have copies of my copies, and backups of my backups.
Notice anything different?
In response to some of the survey comments, and in conjunction with some of the changes on the web site to make these easier to find and read, I’ve shuffled slightly the layout of the newsletter.
The concept is very simple: New stuff in the big column on the left, and the things that don’t change as often in the smaller blue column on the right.
The thinking is that the stuff you subscribe to the newsletter for – the articles – along with the obligatory ad and my ramblings, are there, easy to read, top to bottom, no muss no fuss.
Other things, like reference links to the site, administrivia, fun stuff like “what I’m reading” are still there, and easy enough to find, just not in the flow of the primary content.
’till next time…
A great tip .. thank you!!