Ask Leo! #596 – Lets Talk, Doing it Over, Searching without Search, Searching for Support, and more…

Book Review, Sort Of

I recently read Disrupt Aging: A Bold New Path to Living Your Best Life at Every Age by Jo Ann Jenkins, the CEO of AARP.

It's a fine book, and if the topic of aging is of any interest to you I'd recommend picking up a copy and reading it.

I ended up being motivated to write up somewhat of a review; not so much for what it says, but because of an important topic that I feel was somewhat glossed over: struggles with technology as we age.

Since book reviews aren't technically an Ask Leo! thing, I posted that over on my personal blog. You can read it here: The Important Opportunity Missed in "Disrupt Aging".

Leo's Blog

We Need To Talk...

Sometimes done is done, and it's time to move on. Put a fork in it...

Continue Reading: We Need To Talk...


If I Had to Do It Over...

I never planned to be a writer.

When I entered college in 1975, I had no plan at all. I had a vague interest in electronics, and seeing that on my application, the University of Washington saw fit to put me into College of Electrical Engineering.

It was there that I encountered what would become my career's passion.

Continue Reading: If I Had to Do It Over...

How Do I Search a Site That Has No Search Box?

Leo, the search box on your site disappeared. How do I search?

The search box in the upper right of each page depends on two things: Google being accessible from your location, and Javascript being enabled. If either of those conditions aren't met, there's no search box. (Firefox's NoScript extension is the most common cause for the latter – just make sure gets an exception, and all should be well.)

But that got me to thinking …

As long as you can reach Google, you can still search my site. In fact, you can search any site that is searchable.

It's a handy trick to know.

Continue Reading: How Do I Search a Site That Has No Search Box?

The Risk of Searching for a Support Phone Number

You've been locked out of your email account.

Maybe you forgot the password; maybe you were hacked. Your recovery attempts have all failed, and you're desperate to regain access to your account.

So, you search online for " support phone number", hoping to talk to a real, live person, to get some help directly from the source.

Unbeknownst to you, things are about to go from bad to worse.

Much worse.

Continue Reading: The Risk of Searching for a Support Phone Number


Saved! Baking Up With EaseUS Todo

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Glossary Term


A proxy acts as an intermediary for certain types of transactions on the internet.

The most common is probably a web proxy. When configured to use a proxy, a web browser makes its requests of the proxy, not of the actual website being requested. The proxy then makes those requests on behalf of the browser, and returns the result.

For example, normally when browsing a website such as, a web browser connects directly to the server hosting the web site and requests whatever pages the reader wants to view. When configured to use a proxy, the browser connects instead to a proxy server to make its requests. The proxy server then connects to the desired website – in this case – on behalf of the original web browser.

Proxies can be used for several different reasons, but most commonly, they implement some kind of filtering: either restricting what sites can be viewed, or examining the information returned by those sites for malware and perhaps other prohibited content.

Glossary Terms are featured selections from The Ask Leo! Glossary.
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Featured Comments

If Everything Just Worked...

Mary writes:

If technology "just worked" it wouldn't stay that way for very long. Developers, programmers, etc would always try to upgrade or make things "new and improved". In the process technology would again fail while new bugs and glitches were fixed. It's a never ending cycle based on competing businesses wanting to have the best product (and most sales) as well as consumers not being satisfied with something that "just works". Doesn't matter if it's computer/smartphone related, or motor vehicles, or washing machines, or anything else that undergoes a "modernizing" process on a regular basis.

I understand that people will always try to improve upon existing technology - it's the nature of the beast. With improvements comes problems. Without improvements comes stagnation.

If I Had to Do It Over...

Billie writes:

Leo, I agree with you totally, but also think you should add reading and comprehension. I see many forums, yours included, where somebody either did not read what you wrote, or did not comprehend what you wrote. And it is evident in their posting.

Ray Smith writes:

"Now, to be clear, there are two distinct camps: non-native speakers, for whom English is a second language, and those who've grown up speaking English." - Sadly, it's very often the case that non-native speakers have a better command of English than native speakers. I'm not sure whether that's an indictment of our education systems, or....

"It's not fair." - I think it's absolutely fair. Having the ability to communicate clearly is an important skill.

We Need To Talk...

Randy writes:

In addition to it just being "time" to update from XP, it's also necessary simply because it's DANGEROUS to continue using it. Like the Chevy with no seatbelts, there is true risk to keeping XP going. What Google is saying by pulling XP support from Chrome is, they CANNOT PROTECT YOU from a constantly evolving online threat environment. It's not XP's "fault" any more than it's Apple's "fault" that it can't keep Quicktime safe anymore. Its time has simply passed, and it's DANGEROUS to keep using it. And it's not just Chrome on XP: Internet Explorer isn't being updated anymore either for XP.

What sort of dangers are there online? Turning your computer into a spambot or other attack machine (happens all the time). An exploit that allows it to see your password when you log into your bank, or your email provider, or other important place. And will your local police be able to chase down the criminals in Thirdworldistan? Nope. Will you get your stolen money back? Probably not. It's time to upgrade to something that IS being supported.

Ask Leo! on Business

Recent posts...

Keeping It Fresh

Making sure your web site has signs of life is important to everything from making a good first impression with your visitors to ranking well in the search engines.

Read: Keeping It Fresh

Let's Get Social

Social media can be an important part of an overall strategy to promote your business or cause. But don't lose site of one important fact: you are not the customer.

Read: Let's Get Social

Leo's Books

Backing Up 101 Saved! - Backing Up with Macrium Reflect - 2nd Edition Saved! Backing Up With EaseUS Todo
Saved! - Backing Up with Windows 7 Backup Saved! - Backing Up with Windows 8 Backup
Just Do This: Back Up! The Ask Leo! Guide to Internet Safety The Ask Leo! Guide to Routine Maintenance Maintaining Windows XP - A Practical Guide

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Posted: April 19, 2016 in: 2016
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