Ask Leo! #551 – Spam Filters, Editing a Reply, and … Let’s Talk About Windows 10

One thing I frequently hear regarding change is that "everyone" hates the latest release of software x. If you don't like a change, and go to the forums to complain about it, it may indeed seem as though everyone hates the new change, because nearly all the threads and posts will say so. But you have to remember that the people who are posting are there for the same reason you are: to complain. Rarely do people who like or don't mind a change think "Oh, I like this so much I will go post about it!"

With major commercial software distributions, even if there are thousands of people who don't like something, there are millions who do, or who simply don't care because the change doesn't really affect them. So before you start ranting about how stupid company x is because they made a change "no one" likes, remember that you are probably in a tiny but vocal minority, and that the change was indeed made for a reason, whether it be functional or financial, even if you don't understand that reason.

Leo,

First let me say "Thanks" for all the work that you do to help all of us out here. It's much appreciated and of benefit to untold numbers of folks. My only comment about "Change" is the fact that, yes, change is inevitable and many things, good and bad, come from it. The trick is to have lived long enough to completely understand the difference between "change" and "progress" and to know that one is not necessarily the other. This is really what is at the heart of the fact that we humans keep on making the same mistakes over and over and over again. History will prove this to be true every time. Again, thanks for everything. We sincerely appreciate it. ---- Lee

Indeed, all change is not progress. But all progress is the result of change.

Just after reading this article, I answered an email in Thunderbird and discovered a feature I never knew was there. I had selected a portion of the text of the email to copy and paste into a Google search. When I clicked on reply, the reply email only included the text I had selected.

On 29.05.2015 12:44, {original sender} wrote:

| {selected text}

This seems like a good shortcut to editing an email reply in Thunderbird.

True. This also works in Gmail's web interface. (I do it accidentally all the time :-) ).