Leo's Answers #56 – December 15, 2006

Leo's Answers
A Weekly Newsletter From
Ask Leo!
Leo Notenboom

Hello!

*** Contents

*** This Week's New Articles on Ask Leo!

Why is the time on my email wrong?

How do I fix the time on my email? The time on my computer is correct, but when I send emails, the time's an hour ahead! What's wrong?

You nailed the one thing that many people forget: the time on their computer.

However, depending on your mail service, you may need to make sure something else is set correctly as well. The "one hour off" is actually a clue that your time zone is set incorrectly.

And, of course, where that gets adjusted depends on what program and/or service you're using.

Let's look at a couple of common situations...

Continue reading: "Why is the time on my email wrong?"
http://ask-leo.com/why_is_the_time_on_my_email_wrong.html

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Can I count on mail to a bad address bouncing back?

Will my Outlook Express email that I send bounce back to me to let me know if the recipient's email address is closed or no longer exists or will it just go out into space never to be seen again?

Unfortunately, the answer is:

a) both

b) neither

and of course

c) all of the above.

Email bounce messages are both annoying and informative. They can help you fix a problem with an email you've sent, or they can simply be another message in a big pile of spam.

Unfortunately about the only thing you can count on is that you cannot count on bounce messages.

Continue reading: "Can I count on mail to a bad address bouncing back?"
http://ask-leo.com/can_i_count_on_mail_to_a_bad_address_bouncing_back.html

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How do I upgrade to USB 2.0?

My computer apparently has only USB 1.1. Is there a download or something to upgrade to 2.0? What do I need? Will I hurt anything if I plug in a USB 2.0 device to my USB 1.1 socket?

Unfortunately, upgrading from USB 1.1 to 2.0 requires more than software; it actually requires new hardware.

The good news is that the hardware is typically inexpensive. In addition, depending on the 2.0 device, it's possible, though not guaranteed, that it'll work just fine with your 1.1 interface.

But it certainly won't hurt anything to try.

Let me explain...

Continue reading: "How do I upgrade to USB 2.0?"
http://ask-leo.com/how_do_i_upgrade_to_usb_20.html

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How can I stop a message in my Outlook outbox that won't send?

How can I stop, delete or move an email that gets stuck in my outbox? The email I have here is 24.5 MB, which is apparently too big. The problem is that it's stopping all my other emails that I want to send from going out! I use Microsoft Outlook 2003.

It's been a while, but I've experienced this myself. Your ISP rejects the email because it's too big, only to have Outlook keep trying to send the mail because it doesn't realize that the error is fatal.

There are a couple of ways to deal with this issue. Surprisingly, the most low tech is what I've found the most effective.

Continue reading: "How can I stop a message in my Outlook outbox that won't send?"
http://ask-leo.com/how_can_i_stop_a_message_in_my_outlook_outbox_that_wont_send.html

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Sometimes, it's not what you think

I share some frustrations in my steps to recover data from a friends hard disk.

Continue reading: "Sometimes, it's not what you think" Article Includes Audio
http://ask-leo.com/sometimes_its_not_what_you_think.html

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How do I defragment my new hard disk?

How do I defragment my new E: drive? Or is that not something that can be done?

Can be done? Absolutely, and I'll show you how I go about it.

The real question is: do you need to? If the drive's new, that answer's probably no. I'll explain why, too.

Continue reading: "How do I defragment my new hard disk?"
http://ask-leo.com/how_do_i_defragment_my_new_hard_disk.html

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*** Popular Articles from the Archives

Last week we I reprinted the article on getting rid of a Hotmail account. This week, another extremely frequent question:

How do I change my MSN Hotmail password?

I get this question so often about Hotmail that it's clear that the process is not obvious enough or documented well enough by MSN.

Allow me....

Read more... How do I change my MSN Hotmail password?
http://ask-leo.com/how_do_i_change_my_msn_hotmail_password.html

*** Thoughts and Comments

I've gotten more suggestions on additional tech support sites. I haven't had a chance to update the list completely (though perhaps by the time this is sent I'll have made a dent), but you can see the slowly growing list in this article: What are some other good support sites?

Keep those suggestions coming... I'm hearing of many sites that look very promising and helpful.

No, hell hasn't frozen over ... but both Leo's MovableType Tips and Taming Email had updates this week! mttips.com probably only appeals to a small segment - folks that use the Movable Type publishing system, but TamingEmail.com, on the other hand, might appeal to anyone who's overwhelmed by their email load. Yes, I get hundreds of emails every day, and yet my inbox is empty. Honest. Taming Email is my response to everyone who keeps asking "how do you do that?" J

Until next week...

Leo

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The Latest:
Forwarded Funnies: "Will You Remember?"
Taming Email: "Is a Response Really Required?"
Leo's MovableType Tips: "Use Meaningful Page Names"

*** Newsletter Administration

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I'll be honest: I'll try to respond, but I get a lot of questions every day - I just can't answer everyone. Rest assured, though, that even if you don't hear from me directly, I read every email I get.

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